Privacy

MFSLBlueBinder operates Blue Binder at mfslguide.com. This policy describes the personal information collected from people who use the guest guides and from staff who receive text alerts. It is effective October 17, 2026.

Information we collect

Through this site we collect:

Identifiers, such as a guest name, reservation number, phone number, and email address when a form asks for them.
Stay details, such as the unit and the arrival and departure dates.
Messages you submit, such as an in-house note, a check-in or check-out comment and rating, a supply order, a left-behind report, a pet request, or a support-animal declaration.
A staff mobile number and the alert types that person agreed to receive, after the verbal script at mfslguide.com/sms-consent.
A guest mobile number, only if that guest checks the optional box on the early check-in form for one text when the unit clean is finished.
Technical details needed to operate the guide: a one-way hash of the network address, the browser type, and an identifier stored in the browser so a guest can check in and check out once for that stay. Staff sign-in uses a session cookie.

We do not collect payment card numbers. Do not type a card number or a password into a note or an order.

Why we use it

We use this information to operate the stay: open the guide, record check-in and check-out, fulfill an order, answer a request, and send a decision by email when a form asks for one. Staff text alerts go only to a number that was agreed, and only for the types that were checked. Message frequency varies with guest activity. A guest who checks the optional early check-in box receives one text when that unit’s clean is finished. Message and data rates may apply. Reply STOP to opt out, or reply HELP for help.

Who we share it with

We share information with service providers that do work for this site, and only for that work:

The company that hosts the site.
A texting provider, for staff alerts the person agreed to receive.
An email provider, when we send a reply about a request.
A team chat or a task tracker, when the operator has connected one, so staff can see a guest note, order, or request.
The property's reservation system, which is where stay names and dates are imported from.

Mobile numbers and text messaging originator opt-in data and consent are not shared with third parties or affiliates for their own marketing or promotional purposes. A texting provider may deliver messages the person agreed to receive. We do not sell personal information. We do not share it for cross-context behavioral advertising. We do not disclose personal information to outside companies for their own direct marketing.

Tracking

This site does not let advertising networks collect information about your activity across other websites. We do not respond to a browser Do Not Track signal, because we do not track people across third-party sites. The browser identifier and the staff sign-in cookie are used only to operate this site.

How long we keep it

Guest stay records, orders, check-in and check-out events, and similar history are deleted about 120 days after they are no longer needed for the stay. Message-board copies of staff alerts are kept for the period set by the operator, which defaults to about two years. A staff mobile number is kept until an administrator removes it or the person opts out.

Review and corrections

A California resident can ask to review the personal information this site collected about them and can ask for a correction or deletion. Ask the host who provided the unit guide, or an administrator of this Blue Binder site. We may need the unit, stay dates, and reservation number to find the record. We do not charge a fee for a reasonable request.

Changes to this policy

If this policy changes in a material way, we will post the new version on this page and change the effective date above. Check this page for the current policy.

Children

This site is not directed to children under 13, and we do not knowingly collect their information.